Enter Another Dimensions Pty Ltd trading as Uncrewed Approvals · ABN [96 074 746 688]
Effective date: 29 July 2026 · Version 2.0
These Terms of Service govern the supply of regulatory, advisory and consulting services by Enter Another Dimensions Pty Ltd trading as Uncrewed Approvals (“Uncrewed Approvals”, “we”, “us” or “our”) to you, the client (“you” or “your”). Please read them carefully. By engaging us, requesting a quote and proceeding, or paying an invoice or deposit, you agree to be bound by these Terms.
These Terms apply to all services we provide unless we have signed a separate written agreement with you that says otherwise. Where a specific proposal, quotation, scope of work or engagement letter conflicts with these Terms, the specific document prevails to the extent of the inconsistency, but only for that engagement.
We may update these Terms from time to time by publishing an updated version on our website. The Terms in force at the time you accept an engagement apply to that engagement.
We provide professional regulatory and advisory services to the uncrewed aircraft (drone/RPAS) industry. We will perform the Services with due care and skill and to the standard reasonably expected of a competent provider in our field.
The scope of any engagement is limited to what is described in the relevant quote, proposal or engagement communication. Anything not expressly included is out of scope and may be subject to additional fees. We are not obliged to perform work outside the agreed scope.
A binding engagement is formed when you accept our quote or proposal in writing, pay a deposit or invoice, or otherwise instruct us to commence and we begin work. You are responsible for ensuring that the person who engages us on your behalf is authorised to do so.
The quality and timeliness of our Services depend on you. You agree to:
We are not responsible for delays, additional costs or outcomes caused by information that is incomplete, inaccurate or provided late, or by your failure to meet your responsibilities.
Approvals are granted at the sole discretion of the Regulator, not by us. We assist you to prepare, submit and support applications and to meet regulatory requirements, but we do not control, and cannot and do not guarantee, that any application will be approved, that any certificate, approval or accreditation will be granted, renewed or maintained, or that any particular timeframe will be met. Regulatory decisions, processing times and requirements are determined by the Regulator and may change.
Any estimate we give of likely outcomes, timeframes or the prospects of an application is an opinion based on our experience and the information available at the time. It is not a promise or warranty. Fees are payable for the Services performed regardless of the Regulator’s decision.
Our advice and Deliverables are prepared for you, for the specific purpose and engagement agreed, and are based on the information you provide and the laws, regulations and regulatory guidance in force at the time. They are not to be relied on for any other purpose, at a later time when circumstances or regulations have changed, or by any third party. We are under no obligation to update a Deliverable after it is provided unless we agree to do so in writing.
Our Fees are as set out in the applicable quote, proposal or invoice. Unless stated otherwise, Fees are in Australian dollars and exclusive of GST, which will be added where applicable.
For our standard fixed-price service offerings — including ReOC assessment, EVLOS, OONP, Aerodrome Operations and Above 400ft approvals — the full Fee is payable in advance before work commences. We are not obliged to begin work until payment is received in full.
For complex approvals and general consulting work, we typically require a deposit to commence, with the balance payable on completion or delivery, or in accordance with the milestones or payment schedule set out in our proposal. We may issue progress invoices for work performed.
Invoices are payable by the due date shown. If an amount is overdue we may suspend or cease work, withhold Deliverables, and recover reasonable costs of collection. We may charge interest on overdue amounts at a reasonable commercial rate.
You are responsible for third-party costs and disbursements incurred on your behalf (for example, Regulator or scheme fees, travel, or external services), which we will pass on at cost or as agreed.
You may cancel an engagement by written notice. Because we commit time and resources on your behalf, the following applies:
Nothing in this clause limits your rights under the Australian Consumer Law (see clause 13).
We retain ownership of all intellectual property in our methodologies, templates, know-how and any pre-existing materials we use to provide the Services. On full payment of the relevant Fees, we grant you a non-exclusive, non-transferable licence to use the Deliverables for your own internal operational and regulatory purposes. You must not resell, publish or distribute our templates or Deliverables, or use them for any other operator, without our written consent.
Each party agrees to keep the other’s confidential information confidential and to use it only for the purpose of the engagement, except where disclosure is required by law or by a Regulator, or is necessary to provide the Services. This clause does not prevent us from referring to you as a client for marketing purposes unless you ask us in writing not to.
Where we liaise with a Regulator or third party on your behalf, we do so as your agent and on the basis of your instructions and the information you provide. You remain the applicant and the responsible party for your operations and approvals at all times. You must not authorise us to make any statement to a Regulator that you know or suspect to be inaccurate or misleading.
Our Services may come with guarantees that cannot be excluded under the Australian Consumer Law (“ACL”). Nothing in these Terms excludes, restricts or modifies any consumer guarantee, right or remedy that applies under the ACL or any other law that cannot lawfully be excluded.
Where the ACL applies and permits us to limit our liability, our liability for a failure to comply with a consumer guarantee (other than a guarantee that cannot be limited by law) is limited, at our option, to re-supplying the Services or paying the cost of having the Services re-supplied.
Subject to clause 13 and to the extent permitted by law:
You acknowledge that you retain responsibility for the safety, legality and conduct of your own operations.
You indemnify us against any claim, loss, liability or cost we suffer arising from your breach of these Terms, your unlawful or unauthorised operations, or from information you provided being incomplete, inaccurate or misleading, except to the extent caused by our own negligence or breach.
Either party may terminate an engagement by written notice if the other party materially breaches these Terms and does not remedy the breach within a reasonable time. We may terminate or suspend Services immediately if you fail to pay, if continuing would place us in breach of our professional or legal obligations, or if you ask us to act in a way we consider improper. On termination, Fees for Services performed up to termination are payable.
We are not liable for any delay or failure to perform caused by events beyond our reasonable control, including Regulator delays, changes in law, natural events, or failures of third-party systems or services.
We handle personal information in accordance with the Privacy Act 1988 (Cth) and our Privacy Policy [link to Privacy Policy, if you have one]. By engaging us, you consent to us collecting and using information you provide for the purpose of delivering the Services and dealing with Regulators on your behalf.
If any provision of these Terms is found to be unenforceable, it is severed and the remaining provisions continue in force. A failure by us to enforce a provision is not a waiver of it. These Terms, together with any proposal or engagement document, are the entire agreement between us in relation to the Services and supersede any prior understanding.
These Terms are governed by the laws of the State of Queensland, Australia. You and we submit to the non-exclusive jurisdiction of the courts of Queensland and the courts competent to hear appeals from them.
Questions about these Terms can be directed to:
Uncrewed Approvals
Enter Another Dimensions Pty Ltd
Email: admin@uncrewedapprovals.com.au
Phone: (07) 3221 1960
Address: 160 Rochedale Road, Rochedale QLD 4123