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Provide feedback and help us improve

Your feedback helps us improve the services, guidance and support we provide to Australia’s RPAS industry.

Whether you have completed a ReOC assessment, engaged us for a regulatory approval, purchased documentation or undertaken one of our professional development courses, we would appreciate hearing about your experience.

Feedback may relate to any part of your interaction with Uncrewed Approvals, including:

  • the clarity of our information and instructions;
  • the quality of our communication;
  • the timeliness of our service;
  • the usefulness of the documents or training provided;
  • the professionalism of our team; or
  • opportunities for us to improve.

Why Your Feedback Matters

We work with operators at different stages of their RPAS journey, from first-time ReOC applicants through to experienced organisations undertaking complex operations.

Your feedback helps us understand what is working well and where we can make the process clearer, easier and more valuable.

We review all feedback and use it to improve our systems, resources, training and client support.

Share Your Experience

Please complete the form below. You may provide your feedback anonymously. Including your contact details allows us to follow up where appropriate.





    ReOC AssessmentReOC VariationOperations manual amendmentConsulting or advisory serviceProfessional development training



    Very satisfiedSatisfiedNeutralDissatisfiedVery dissatisfied


    ExcellentGoodSatisfactoryPoorVery poor


    ExcellentGoodSatisfactoryPoorVery poor


    ExcellentGoodSatisfactoryPoorVery poorNot Applicable


    ExcellentGoodSatisfactoryPoorVery poor


    ExcellentGoodSatisfactoryPoorVery poor




    Complaints and Service Concerns

    We recognise that feedback may sometimes involve a concern or complaint.

    Where your feedback relates to a matter requiring a response, please include your contact details and enough information for us to understand what occurred. We will review the matter and contact you as soon as reasonably practicable.

    Providing feedback will not disadvantage you in any current or future interaction with Uncrewed Approvals.

    Privacy

    Information submitted through this form will be used to review your feedback, improve our services and respond to you where requested.

    We will not publish your name, organisation or comments as a testimonial without your permission.

    Thank You

    Thank you for taking the time to provide feedback.

    Your comments help us continue to provide practical, professional and efficient support to the RPAS industry.

    Steve Griffin and the Uncrewed Approvals Team